Our doctors are based in your community, centered on your needs, and part of a national network that’s transforming healthcare.
Healthcare, handled.
You have enough on your plate. We make it easy to message your doctor, connect to on-demand virtual care, receive appointment reminders, refill prescriptions, and more.
Healthy for the long haul.
You’re more than a set of symptoms. From pediatrics to adult needs, preventive programs to complex care – we’re here to support you on every step in your journey.
Our doctors do more.
You can enjoy personalized care without pricey membership fees. Our doctors take time to listen to your concerns, from wellness programs to chronic care management.
Insurance Authorizations
PATIENT FORMS
OFFICE POLICIES
PATIENT FORMS
OFFICE POLICIES
Augusta Office
1285 Marks Church
Rd Ste E
Augusta,
GA 30909-2472
Phone: 706-250-2551
We have agreements with the following insurance providers:
Blue Cross of Georgia
Blue Cross FEP (Federal Employees)
Cigna
Magellan
Managed Care
UBH (United Behavioral Health/Optum)
We do not have agreements with:
Aetna
Beacon
Blue Cross plans not listed above
Insurance companies must approve services before they are provided. This process involves our specialized clinical staff who work directly with insurance companies. Sometimes, our physicians need to consult with insurance company physicians to secure continued authorization.
Initial authorization occurs on your first day, with insurance companies typically approving a few days at a time based on your progress. Authorization is an ongoing and time-consuming process, and there are a few important points to consider:
Notifications sent to you about authorized days or responses from your insurance company may not provide the most current information and might not reflect ongoing authorizations.
Sometimes, we may not be able to secure further authorizations even when deemed appropriate. In such cases, you may choose to pay out of pocket for additional days or work with us to conclude your participation.
Please be patient with this process and trust that we are doing our utmost to secure the necessary treatment duration.