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What to expect: First day
Group Therapy:
Group therapy forms the foundation of our PHP and IOP programs. These sessions are designed to enhance your understanding of your symptoms, provide a supportive environment for sharing experiences with others facing similar challenges, and strengthen your abilities to manage daily life effectively.
Many participants find group therapy to be a valuable and supportive aspect of their recovery journey. We encourage you to engage fully and openly. While we promote sharing and support within the group, we advise against developing relationships outside of the program groups until after completing the program. This boundary ensures you can focus on your treatment goals and individual needs during your time with us.
Your Treatment Team
Upon admission, you will be assigned a psychiatrist and a clinician, with the entire Kindle Comprehensive PHP/IOP staff comprising your treatment team.
Your clinician, a master’s level therapist, will serve as your primary contact for all treatment-related inquiries. You will meet with both your psychiatrist and clinician within the first two days of the program and regularly throughout your PHP/IOP treatment. PHP participants typically meet with their clinicians once or twice per week, while IOP participants generally meet weekly.
During your initial sessions, your clinician will discuss your personal history and current circumstances to collaboratively establish treatment goals. Your psychiatrist will review your mental health history, current medications, and past psychiatric treatments. Please be prepared to provide this information on your first day.
Settling In
It’s common for participants to feel apprehensive during their initial days in the program, and our staff is here to support you. We encourage you to voice any concerns or questions you may have. While it’s normal to feel uneasy initially, our team is dedicated to helping you adjust to the program and ensuring you receive the necessary support to maximize your experience.
After the initial adjustment period, participants often find themselves settling into the routine and feeling more comfortable attending sessions. Over time, many participants come to appreciate and enjoy their time in the program—we hope you will too.
Psychotherapy and skills groups:
Psychotherapy Group
The aim of this group is to cultivate a mindful and purposeful approach to the day ahead. It starts with a mindfulness exercise, followed by a review of the day’s schedule and skill focus, and a brief structured check-in. After the check-in, there is often time for group discussion on common themes, focusing on using skills to address life challenges.
Skills Groups
Each session is dedicated to learning various therapeutic skills, coping strategies, and concepts to help reduce psychiatric symptoms.
Examples include:
- Balancing emotions, thoughts, and behaviors
- Enhancing present-moment awareness
- Accepting things without judgment
- Coping with emotional pain and experiencing more positive emotions
- Learning crisis management skills
- Developing and improving relationships and communication skills
- Developing and improving relationships and communication skills
Other Groups
Other program groups you may attend include:
Week in Review, Weekend Planning, and Sustaining Change: The final day of each week often includes discussions and reviews of the skills covered, especially those crucial to your treatment, along with planning for weekend activities and safety, or ongoing efforts to sustain changes made during treatment.
Expectations for Group Participation
Program and group ground rules include but are not limited to:
- Punctuality: The program day and each group start promptly. Being on time is essential to avoid disrupting other participants.
- Respect: A supportive and respectful environment is crucial for exploring ourselves and relationships. Key elements include:
- Active Listening: Pay attention, maintain good eye contact, and show you are engaged.
- Participation: Contribute to the group to the best of your ability. Even if you don't feel like talking, we encourage you to participate, practicing the opposite action skill, which can aid in recovery.
- Offering Feedback: If you wish to offer feedback to another member, ask for their permission first and avoid giving unsolicited advice.
- Body Language: Maintain a posture that shows presence, openness, and willingness to participate.
- Scheduling: Arrange personal appointments outside of treatment hours. If you will be late or absent, notify your primary clinician or leave a message at the main line (phone number) as soon as possible. A welfare check may be initiated for no-call/no-shows.
- No Threats or Violence: Any verbal or physical threats or acts of violence result in immediate dismissal from the program.
- No Theft: Any acts of theft lead to immediate dismissal. The building is open, and we are not responsible for lost or stolen items. Keep your belongings with you.
- No Drugs or Alcohol: Abstaining from drugs and alcohol during the program ensures that your assessment and treatment are based on the clearest view of your situation.
- Cell Phones: Turn off cell phones during groups to minimize distractions. Do not take pictures of the treatment area or other participants.
- Confidentiality: Maintaining confidentiality and privacy of participants is vital for a safe therapeutic environment. This includes:
- Group Confidentiality: Keep what is said in the group within the group. Do not disclose names or personal information outside the treatment areas.
- Program Relationships: Focus on sharing and support within the group, and avoid developing relationships outside the program until it is completed. Refrain from romantic or financial relationships during the program as they can interfere with treatment.
- Discussing Issues: Some details are best shared in 1:1 meetings with your provider, such as safety concerns (self-harm), trauma, and substance abuse. In groups, share your safety status rather than details. Consult your clinician if unsure about sharing specific information.
- No Fragrances: Refrain from using perfume or cologne to accommodate participants sensitive to fragrances.
- No Eating in Groups: Avoid bringing food into sessions as it can be disruptive. Beverages are allowed. If you need to eat, do so during breaks or excuse yourself briefly.
- Medications: Do not take medications during group sessions, as it can be distressing to others. Take medications during breaks or step out briefly if needed.
Insurance Authorizations
We have agreements with the following insurance providers:
Blue Cross of Georgia
Blue Cross FEP (Federal Employees)
Cigna
Magellan
Managed Care
UBH (United Behavioral Health/Optum)
We do not have agreements with:
Aetna
Beacon
Blue Cross plans not listed above
Insurance companies must approve services before they are provided. This process involves our specialized clinical staff who work directly with insurance companies. Sometimes, our physicians need to consult with insurance company physicians to secure continued authorization.
Initial authorization occurs on your first day, with insurance companies typically approving a few days at a time based on your progress. Authorization is an ongoing and time-consuming process, and there are a few important points to consider:
Notifications sent to you about authorized days or responses from your insurance company may not provide the most current information and might not reflect ongoing authorizations.
Sometimes, we may not be able to secure further authorizations even when deemed appropriate. In such cases, you may choose to pay out of pocket for additional days or work with us to conclude your participation.
Please be patient with this process and trust that we are doing our utmost to secure the necessary treatment duration.